For a generation of fire officers, FIREHOUSE Software was records management — the program every report, roster, and inspection lived in. For federal reporting, that era is over. ESO promotes ESO Fire RMS as the upgrade path for Firehouse users, and Lebanon, Missouri's 2022 council record reports its own Firehouse installation was by then "no longer supported by the company or Microsoft." And the U.S. Fire Administration retired NFIRS itself in early 2026 — so a system built around NFIRS can no longer file your federal reports, whatever its support status.
If your department is still running Firehouse on a station computer, you're not choosing whether to move your federal reporting. You're choosing where — and what happens to twenty years of records when you do.
The Records Make the Move
The data is the department's memory: every run since the nineties, every member who ever held a pager. It comes with you. Firehouse exports its NFIRS incident history and supporting records, and we import them — at no charge, with our team doing the work alongside yours:
Illustrative migration — your export, whatever its vintage, is the starting point; our team works the categories with you.
Once it's here, the history stays useful: old runs sit in the same searchable list as this morning's NERIS submission, and an append-only activity log tracks changes going forward — with no edit screen for that history, administrators included.
What Replaces the Rest of It
Firehouse was never just incident reports, and neither is this: incidents with direct NERIS submission, training, scheduling, inventory and truck checks, hydrants, pre-plans, inspections, permits, personnel, work orders, budgets — one flat price, no line items. And no server in the closet: it's a cloud app that keeps cached records readable offline on the rig or at a station with spotty internet.
One Published Number, Not a Quote
ESO doesn't publish fire RMS pricing — the price arrives after a demo, assembled from separately priced modules (sample invoice). Command Established publishes $1,736 a year for up to two stations with everything included, migration and setup at $0. You can budget for it before you ever pick up the phone. (Public Firehouse-to-ESO migrations exist in council records, but they bundle products like ePCR, CAD, and scheduling at different station counts, so there's no clean dollar-for-dollar line to draw — which is rather the point of publishing ours.)
| Command Established | ESO Fire RMS (the promoted upgrade path) | |
|---|---|---|
| Published pricing | $1,736/yr, all modules (pricing) | Not published — quoted per module (sample invoice) |
| Migration & setup fees | $0 — NFIRS history included | Setup billed on the invoice above; migration line items listed at $4,120, discounted to $0 for that customer |
| Runs on | Any device — installable cloud app with offline access to cached records | Cloud |
| Users | Unlimited | Unlimited user licenses advertised |
| NERIS reporting | Direct submission — NERIS V1 Data Exchange Compatible | V1 Data Exchange Compatible (per FSRI's partner list, July 2026) |
| Contract | Annual — cancel anytime, remaining full months refunded (Terms) | Invoice references contractual "annual uplift" |
| Free trial | 30 days, no credit card | Demo and quote process |
Switching is on us
The scariest part of leaving a twenty-year system is the records. So that's the part we take on: export what Firehouse gives you, and our team brings it over with yours — incidents, members, certificates — for nothing. You shouldn't have to pay a fee just to be our customer.
If You Stay in the ESO Family
ESO Fire RMS is the promoted upgrade path, and for organizations that also want ESO's EMS products — ePCR, billing, hospital data exchange — consolidating there can make sense (Lebanon's public bundle, for instance, added ESO's EHR/ePCR alongside its fire RMS). If that's your situation, get the quote. Then put it next to a published price with everything included, and let your budget make the call.
Coming from Emergency Reporting instead, or weighing ESO head-on? Those comparisons — and the rest of the field — use the same sources.
Frequently Asked Questions
Can you import our Firehouse / NFIRS data?
Yes — this is the migration we've built the most muscle for. Firehouse exports its NFIRS incident history and supporting records; we import them alongside your personnel and training data using bulk import and hands-on help from our team. No charge, no matter how many years you bring.
Firehouse ran on our station computer. What happens when the internet goes out?
The app installs on any device and keeps cached records and reference content — rosters, pre-plans, recently viewed records — readable offline, reconnecting when the signal returns. Creating new records requires a connection. What you give up entirely is the server in the closet: the backups, the patches, and the Windows upgrades that break the install.
Does Command Established support NERIS?
Yes — it was built around NERIS rather than retrofitted for it. Incidents are structured for NERIS as you document them and submit directly. Command Established is NERIS V1 Data Exchange Compatible and listed on FSRI's integration partners page; the enrollment guide covers hooking up your department.
What does it cost?
$1,736 a year for up to two stations — every module, unlimited users, additional stations at $1,736 each. It's on the pricing page, with no quote process and no setup fee.
How long does the move take?
That depends on your data — but you're not waiting on us. The 30-day trial starts when you do, imports are free, and our team works them with you until your officers are comfortable cutting over.
What if we leave someday?
Everything you brought in — and everything you created after — is yours: module exports are self-serve and our team assists with a complete export. If you cancel, remaining full unused months are refunded under our Terms.
Command Established is an independent product and is not affiliated with, endorsed by, or sponsored by ESO Solutions, Inc. FIREHOUSE Software and all other trademarks are the property of their respective owners and are used here for identification and comparison only. Details come from the public sources linked on this page and were last reviewed in July 2026 — always confirm current pricing and product status with the vendor. See something out of date? Let us know and we'll correct it.