Fire Rescue Systems has been at this since the early 1980s — a Long Island shop, staffed by active firefighters and chiefs, with a product line that runs all the way down to biometric finger readers and truck-bay run-sheet printers. Four decades of building fire software is worth respecting.
It also produced a particular way of selling software: an extensive module lineup, quoted piece by piece, on the theory that you shouldn't pay for features you won't use. Reasonable in 1983. In practice, it means the real price of a full system is a stack of quotes — and none of them are published.
The Quote Sheet, Versus the Flat Rate
Module lineup from their applications page. The vendor publishes no rate card; public price points come from records like South Hempstead's 2026 renewal ($9,690) and a "from $5,000, one-time" Capterra listing — single configurations, not a universal rate, as of July 2026.
We sell the opposite way. Every module — incidents with NERIS submission, training, permits, pre-plans, budgets, inventory, and the rest — is in one flat, published price. Your treasurer can read it tonight without requesting anything.
Up to two stations, unlimited users, every module — incidents, NERIS, events and attendance, elections, inventory, and the rest — with $0 setup. Pricing page.
South Hempstead's 2026 Fire Rescue Systems renewal in its December 2025 public meeting record — including a $1,994 NERIS-configuration increase, for one department's module mix. The vendor publishes no rate card.
A single department's configuration, not a universal rate. Their Capterra profile also lists a "from $5,000, one-time" starting figure. Figures last reviewed July 2026; always confirm with the vendor.
Different Eras of Delivery
Their NFIRS product page still publishes system requirements for Windows Vista through Windows 10 — a snapshot of the era the suite grew up in, alongside genuinely native mobile apps. (How the newer NERIS module is delivered isn't publicly documented.) Command Established was born in the browser: the same app on the station PC, the chief's phone, and the tablet on the rig, with cached records readable offline in dead zones. No station server, no version upgrades to schedule — and NERIS isn't a module added in 2025; it's the shape the incident record was designed around.
For the district-administration work their Long Island base runs on, we're at home too: events and attendance for LOSAP documentation, secret-ballot elections with certified results, rosters and certifications in personnel — included, not quoted.
| Command Established | Fire Rescue Systems | |
|---|---|---|
| Published pricing | $1,736/yr, all modules (pricing) | Not published by the vendor — Capterra lists "from $5,000, one-time" |
| Modules | All included in the flat price | À la carte — an extensive lineup sold separately |
| Delivery | One cloud app on every device, with offline access to cached records | Their NFIRS page lists Windows Vista–10 requirements; native mobile apps alongside |
| NERIS reporting | Direct submission — NERIS V1 Data Exchange Compatible | Module launched Sept 2025 — V1 Data Exchange Compatible (FSRI list, July 2026) |
| Free trial | 30 days, self-serve, no credit card | No public self-serve trial found as of July 2026 — demo process |
| Users | Unlimited | Not published |
| LOSAP, elections & district admin | Included (events, voting) | Offered — a genuine strength |
| Dispatch / CAD console & hardware | — We integrate with your existing dispatch | A core strength, down to the run-sheet printers |
| Change history | Append-only activity log — no edit endpoint, admins included | Not publicly documented as of July 2026 |
Switching is on us
Long-tenured Fire Rescue Systems customers can have years of records to bring. They come with you, free: our team imports your incident history, rosters, attendance, and inventory alongside yours, and trains your members, because you shouldn't have to pay a fee just to be our customer.
Where Fire Rescue Systems Is a Strong Fit
The dispatch room. Their CAD console, county-911 interface, station paging, MDTs, and truck-bay run-sheet printing are real dispatch infrastructure — with hardware offered alongside — that an RMS like ours doesn't replace, and their support is staffed by people who ride apparatus. If your district needs the dispatch operation itself from one local vendor, a company that's been building fire software since the 1980s is a sound choice. If what you need is the records system, compare the experience — and the arithmetic — side by side.
Sizing up others too? Red Alert NMX covers the other long-tenured Northeast suite, and the full comparison set is a click away.
Frequently Asked Questions
What does Fire Rescue Systems cost?
The vendor publishes no rate card — their site has no pricing page and evaluation runs through a demo. Public records fill some of the gap: South Hempstead's December 2025 meeting record shows a $9,690 Fire Rescue Systems renewal for 2026 (including a $1,994 NERIS-configuration increase), and their Capterra profile lists a starting price of $5,000 one-time. Both are single data points, not a universal rate — confirm your own quote with the vendor. Our number is public and flat: $1,736 a year, everything included (pricing).
Does Command Established handle LOSAP, elections, and fire-district administration?
Yes — this is home turf for us too. Events and attendance records meetings, standbys, and details with per-member attendance counts and hours — the documentation your LOSAP process runs on (it captures and reports the attendance and hours; it doesn't compute your program's point formula for you). Secret-ballot voting runs officer elections and motions with quorum tracking and certified results; personnel, budgets, and a public records portal round out the district admin work.
Does Command Established do dispatch, paging, or run-sheet printing?
No — that's Fire Rescue Systems' specialty, and if you need the dispatch room itself, keep it. We connect to the dispatch you already have: CAD email integration creates incidents automatically, members get push notifications, and the incident's Resources tab records the apparatus and personnel on the call.
Can you migrate our data from Fire Rescue Systems?
Yes, free of charge. Incident history (including NFIRS exports), rosters, LOSAP and attendance records, and inventory come over via export files, AI-assisted bulk import, and our team's hands-on help.
Does Command Established support NERIS?
Yes — and natively, not as a module. Incidents are structured for NERIS as you write them and submit directly. Command Established is NERIS V1 Data Exchange Compatible and listed on FSRI's integration partners page; Fire Rescue Systems is listed too, via the NERIS module it added in September 2025.
Is there anything to install or maintain?
No. Command Established runs in the browser on any device, installs to the home screen as an app, and keeps cached records readable offline on the rig. No Windows requirements, no station server, and updates ship continuously for everyone.
Command Established is an independent product and is not affiliated with, endorsed by, or sponsored by Fire Rescue Systems or SCM Products, Inc. All trademarks are the property of their respective owners and are used here for identification and comparison only. Details about Fire Rescue Systems come from the public sources linked on this page and were last reviewed in July 2026 — always confirm current pricing and offerings with the vendor. See something out of date? Let us know and we'll correct it.