Keep Your SOPs Current, Signed, and Searchable
Command Established gives your department a complete Standard Operating Procedures system — a rich document editor, a structured approval workflow, version history, scheduled review cycles, and signed acknowledgments from every member who needs to read them. No more binders of stale PDFs or guessing who's read the latest revision.
Write SOPs in a Purpose-Built Editor
The SOP editor is a full-featured WYSIWYG built for procedures and policies. Use headings, lists, tables, callouts, and inline images to structure your content the way you want it read. Drag and drop photos straight from a tablet during apparatus checks or training. Attach reference PDFs, MSDS sheets, and diagrams alongside the body of the SOP.
Every SOP gets a number, a category, and tags so your crews can find the right policy fast. Organize your library by Administration, Operations, EMS, Training, Safety, and Equipment — or whatever structure fits your department.
The SOP library — filter by category, status, owner, or audience and see every procedure at a glance.
Approval Workflows That Mirror Your Chain of Command
Every change goes through a draft → review → approval → publish workflow. A training officer drafts a revision. Designated reviewers — chiefs, officers, or whoever you choose — approve it. When it's ready, publish it to the department.
Need changes? Reviewers can reject with comments and send it back to draft. Every action is logged on the version record, so you always know who wrote what, who approved it, and when it went live.
Version history — every draft, review, and publication is tracked with full audit detail.
Target the Right Audience
Not every SOP applies to every member. Assign SOPs to all members, to specific ranks (officers-only policies, probationary onboarding, etc.), or to individual members. When a new version is published, Command Established automatically creates acknowledgment assignments for the right people.
Members see their pending assignments on a personal dashboard — they can read, sign, and complete them in one click. Officers see who's acknowledged and who hasn't, so nobody falls through the cracks.
The My Assignments dashboard — members see exactly which SOPs they still need to acknowledge.
Signed Acknowledgments with a Full Audit Trail
Every acknowledgment is a real record: who read it, which version, when, and — when you require it — a drawn signature. Need to prove during an ISO audit or a legal discovery that a member read the "Mayday Procedures" SOP published two years ago? It's one click away.
When a new version is published, you choose whether it requires re-acknowledgment. Minor wording fix? Leave existing acknowledgments in place. Major procedural change? Require everyone to re-sign.
The acknowledgments tab — see every member who has signed the current version with a timestamp and signature.
Scheduled Review Cycles Keep Policies Fresh
Every SOP can have a review cycle — annual, every two years, five years, whatever your department requires. Command Established tracks the next review date and surfaces overdue SOPs on the Review dashboard, so nothing sits untouched for a decade.
Officers can mark an SOP as reviewed in place (no content changes) or publish a new version. Either way, the review clock resets and the audit trail records the action.
The Review dashboard — see every SOP awaiting approval, publication, or periodic review.
Built for Every Fire Department
Whether you run a ten-member volunteer company with a thin policy manual or a combination department with hundreds of SOPs across multiple divisions, Command Established scales. Categories, audiences, review cycles, and acknowledgment requirements are all configurable per SOP.
And because SOPs live in the same system as your personnel records, training, incidents, and apparatus, your crews never have to hunt for them — they're right there in the app they already use every shift.